HCBS Program Operations Development
The HCBS Strategies team partners with state staff on HCBS program operations development—strengthening workflows, data standards, staff roles, and tools that help programs run efficiently. From HCBS implementation planning to day-to-day delivery, we help states build stronger LTSS program operations and practical HCBS program management solutions aligned with state goals.
HCBS Program Operations
HCBS Strategies has supported states and agencies in developing the following areas of HCBS program operations development:
Rules and regulation development
We help states shape clear rules that support sound HCBS program operations and consistent program delivery.
Assessment and Support Planning Processes
We strengthen assessment and support planning so HCBS implementation planning stays tied to real participant needs.
Caregiver Support Infrastructure
We help build caregiver support systems that keep LTSS program operations more stable and person-centered.
Case Management
We refine case management workflows with HCBS program management solutions that reduce friction for staff and participants.
Aging and Disability Resource Centers (ADRCs) and No Wrong Door (NWD) Networks
We support ADRC and NWD design so people can enter HCBS program operations through one coordinated front door.
Enhancing Federal Financing for HCBS Initiatives including Medicaid Administrative Claiming (MAC)
We help states improve federal financing strategies—including MAC—to sustain HCBS program operations development.
Resource Allocation and Eligibility Criteria Development
We develop fair resource allocation and eligibility criteria that align with state HCBS program operations goals.