Program Evaluation and Strategic Planning

Program performance evaluation
Our services

Program Evaluation and Strategic Planning

HCBS Strategies helps states understand the strengths and challenges in their HCBS delivery system. Our team has reviewed HCBS administration and program operations in more than two-thirds of states nationwide.Our experience allows us to move quickly through a HCBS system evaluation while keeping the burden on state staff low. These reviews cover every essential part of HCBS program operations — from access processes when someone first contacts the state for help, to the mechanisms states use to monitor service quality.

HCBS Business Process

Step 7

Service Selection/Authorization

Step 7.A

Case Manager Monitoring

Step 7.B

Other Service Provision Monitoring

HCBS Strategies uses a business process analysis approach to understand HCBS delivery systems. This includes policy review, program performance evaluation, and analysis of program data, along with the factors that affect efficiency across HCBS administration.We also support HCBS program optimization — identifying practical ways to strengthen access, planning, authorization, and quality monitoring so programs run more effectively for the people they serve.

HCBS Strategies has extensive experience as a third-party evaluator on federal grants, including eight Alzheimer’s Disease Program Initiative (ADPI) grants from the U.S. Administration for Community Living (ACL). We can help with grant applications and with designing and implementing program evaluation approaches.Because we know federal agency requirements and expectations well, applicants we’ve supported have a nearly 100% funding rate

HCBS administration
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